Privacy policy
Last updated: September 13, 2026
JollySquish operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). JollySquish is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
## Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- **Contact details** including your name, address, billing address, shipping address, phone number, and email address.
- **Financial information** including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
- **Account information** including your username, password, security questions, preferences, and settings.
- **Transaction information** including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel and your past transactions.
- **Communications with us** including the information you include in communications with us, for example when sending a customer support inquiry.
- **Device information** including information about your device, browser, network connection, IP address, and other unique identifiers.
- **Usage information** including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
## Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
## How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- **Provide, Tailor, and Improve the Services.** We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember preferences, process purchases, returns or exchanges, manage accounts, arrange shipping, and improve the shopping experience.
- **Marketing and Advertising.** We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail and showing online advertisements.
- **Security and Fraud Prevention.** We use your personal information to authenticate accounts, provide a secure shopping experience, and detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity.
- **Communicating with You.** We use your personal information to provide customer support, respond to you, and maintain our business relationship.
- **Legal Reasons.** We may use your personal information to comply with applicable law or valid legal processes and to enforce our terms and policies.
## How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy.
Such circumstances may include:
- With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners to provide marketing services and advertising.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties.
- With affiliates or within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, or when required to comply with legal obligations.
## Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
To learn more about how Shopify uses your personal information and the rights you may have, you can visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
## Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites.
## Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.
If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.
## Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.
## Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- **Right to Access / Know**
- **Right to Delete**
- **Right to Correct**
- **Right of Portability**
- **Managing Communication Preferences**
You may opt out of promotional emails at any time using the unsubscribe option displayed in our emails.
If you reside in the UK or European Economic Area, you may also have rights relating to objection to processing, restriction of processing, and withdrawal of consent.
We may need to verify your identity before processing certain requests.
## Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
## International Transfers
We may transfer, store, and process your personal information outside the country in which you live.
Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses or other applicable safeguards.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website and update the "Last updated" date.
## Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
**Email:** support@jollysquish.com
**Address:**
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States
For the purposes of applicable data protection laws, we are the data controller of your personal information.